Our team of fully certified mediators come from a variety of backgrounds, and all are qualified to the highest standards for mediation practice. Depending on your specific case, the appropriate mediator will be assigned to you, ensuring the most efficient process and speedy outcome for your business.
Andrea has significant experience of the business world. She initially worked in the fast moving consumer goods industry in logistics, sales & marketing and later moved into recruitment and selection where, among other issues, she advised businesses on employment contract matters. The business acumen and experience she gained over nearly 20 years inspired her to retrain as a Workplace & Interpersonal Mediator with UK Mediation in 2011. She also gained a qualification as a Family Mediator in 2012. Over the past 6 years Andrea has specialised in workplace mediation and has successfully mediated many complex workplace disputes between both teams and individuals within a broad spectrum of public sector and private organisations.
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Thank you for your help - my first mediation session (probably won't be the last!) and you made it much easier than I expected it to be
Thanks very much for the efforts put into this situation and what appears at this stage to be a successful and promising outcome
Yes I think it helped to break a 'deadlock' in communication between us, and I think we are handling this better now. I also think it showed me limitations and differences in our outlook which helped me be more realistic about my expectations. Thanks for your friendly and professional approach
I found the process beneficial, well-orchestrated and professionally managed, from pre-meet through today. I wholly believe that you have helped us to work around some of the blocks that we faced
Vicki comes from a legal background having worked as a solicitor for many years before setting up South West Mediation 15 years ago. Vicki is a very experienced mediator. She is also a Director of Human Resources for South West Mediation which means she is ideally suited to supporting teams and individuals resolve their disputes and differences within the workplace.
The approach and the way the mediator handled the sessions was very skillful and made what was potentially a stressful and difficult situation easier to handle. Having been doubtful I am now persuaded on the value of mediation. I believe that Vicki Lewis’s personality and skills were paramount in my coming to this conclusion
John trained as a solicitor with Farrer & Co, one of London’s most prestigious law firms, before moving to Devon. In 2003, he set up South West Mediation and under his joint direction it has become the largest regional mediation services in the UK. John has been asked by solicitors, businesses, educational bodies, charities, local government departments and the NHS to assist in a wide variety of disputes. As a mediator for nearly 20 years, John has successfully mediated hundreds of disputes and consequently he has the skills and experience necessary to help re-establish better working relationships where these are impacting on the productivity of your business.
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Please thank John Loram once again for me. His assistance kept the whole process calm and fair and he enabled us to tackle a very difficult situation through his support during the process